Box Hill Hospital Behavioural Assessment Room

The Box Hill Hospital Behavioural Assessment Room project involved a targeted refurbishment aimed at enhancing the existing facilities to better support mental health assessment and care.

NCS delivered project management services for the refurbishment of an existing isolation room within Box Hill Hospital, transforming it into a dedicated Behavioural Assessment Room (BAR) complete with an ensuite and ante room.

The upgrade formed part of Eastern Health’s broader strategy to improve acute mental health care environments and required careful staging to minimise disruption to adjacent clinical operations. Working in a live healthcare environment demanded close coordination with hospital staff, ongoing risk management, and rigorous attention to patient and staff safety.

Location
Box Hill, Victoria

Community impact
The new Behavioural Assessment Room enhances the hospital’s capacity to support patients experiencing acute behavioural distress in a safe and purpose-built setting. By providing a controlled, calming space that aligns with best-practice mental health standards, the refurbishment improves clinical outcomes, safeguards staff, and promotes patient dignity.

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